Why Buy Sordin Headsets from SRS Tactical?

SORDIN is one of the best known manufacturers of electronic hearing protection on the market today. Their dedication to product quality and innovation is unparalleled. Based in Sweden, SORDIN have distributors and dealers all over the world. 

If you are new to SRS Tactical, then you may be asking yourself why you should trust us with your business? We have put together these reasons why we believe you should place your trust with us:

 

  • One of the oldest suppliers for SORDIN in the USA:
    Did you know we have been selling SORDIN products since 2004! In fact, we started SRS Tactical in Florida to introduce SORDIN products to the US market and have been supplying all their products throughout North America ever since.
  • Warranty and Service - All under one roof:
    We provide a comprehensive warranty and repair program for ALL headsets purchased directly through us. Therefore, if you buy a SORDIN product from SRS Tactical, we can look after you for any warranty issues that could arise throughout the 1-5 year warranty period. This eliminates the need to ship units overseas, reducing downtime, and avoiding high shipping costs. Even after the warranty period, our post-warranty repair program is available to everyone and can keep your headset performing like new for years to come.
  • Choosing the Right Product for You:

    We provide one of the widest selections of SORDIN models in the US. We keep stocks of most of the electronic models in all colors available including the communication headset options. If you see a model of SORDIN we don’t currently stock, we can certainly order it in for you.

  • Personal Customer Service:
    Unlike a lot of e-commerce stores these days, you can reach up by phone, email or chat and a knowledgeable customer service representative will answer your questions.

View the Sordin Product line here >>>

Here are some of the comments we receive from our customers:

 

What Our Clients Say

To Whom It May Concern, I initially contacted your customer support team on May 12th to sign up for a law enforcement discount and was promptly contacted the next day, May 13th, by Laura Brown, who confirmed that my order had been received. After my order shipped, I realized I had made a mistake, entirely due to my own ignorance. I had unfortunately missed the clearly bolded notice advising customers to double-check product compatibility. Upon receiving the package, I sent it back with an RMA the same day, and by the next business day, Laura had already resolved the issue and arranged to send me the correct item, which I will now receive in time before heading overseas. Laura was incredibly responsive, professional, and supportive throughout the entire process. From May 13th until today, we exchanged a total of 22 emails and she remained patient, prompt, and helpful through every one of them. Honestly, I feel bad for the number of questions I sent her way, but I cannot express enough how thankful I am for her assistance. Please extend my sincere appreciation to Laura for her outstanding support. She turned what could have been a frustrating experience into a positive one, and I am grateful for everything she did to help. Thank you -- -- Respectfully, Tyler

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Tyler Strawser

I don't have any feedback for improvement. Every time I need something comms wise SRS is my first stop. You usually have what I need in stock and it always ships fast. Last year I was working through an issue with getting comtacs connected to my cell phone via some cables you sell and a usbc to 3.5mm adapter. Lynwood Todd was the rep I was working with. They helped me get it sorted out and found the issue was with the 3.5mm adapter I was using and provided me a link to one on amazon that worked for what I was needing. I will continue coming to SRS in the future and recommending you guys to others based of my excellent experiences with your customer service and product selection. Thank you,

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Holdan S.

You guys are the best. Thank you for the Sordin's, they are in perfect condition and were sent out much faster than expected. I'll definitely order from you again and I'll highly recommend your team. Also, thank you for being one of the few companies that holds up to their advertising and promises, it's a breath of fresh air. Have a good weekend. Thank you. Very Respectfully,

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L.

I chose your store based on your online reputation, and the way your website is laid out. Very thorough and professional. Then on top of that you offered a First Responder discount making the price on the Sordin ear protection better than Amazon. So thank you.

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Mike Kermgard

Hey Laura, It was great chatting with you earlier! I really appreciate you taking care of the shipping on my second order – that was incredibly kind of you and SRS Tactical. I was a little surprised to see the shipping wasn't initially included for the bag, so it was a really nice unexpected surprise! Most places wouldn't go the extra mile like that, so thank you again. Honestly, your whole team has been fantastic throughout the entire process. From the initial conversations I had while deciding on a headset to this final order, the help and friendliness I received was top notch. You've set a seriously high bar for customer service; it's not something I often encounter! I'll definitely be coming back to SRS Tactical for my future gear needs – you guys are my go-to now. Wishing you and everyone at SRS a safe and happy holiday season! Best, James

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James

SRS Tactical is awesome! Service, customer support, product lineup…they check all the boxes. I’ve placed several orders with them and interacted with their Operations Manager TJ (thanks TJ, you’re the best). Just like their website says “Modern Technology, Old Fashioned Service.” It’s nice to be able to pick up the phone and talk to a real person who has answers to your question and pays attention to your specific needs. Thank you SRS Tactical…and TJ!

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Robert Fierstein